Orders cancelled within 2 hours of being placed will not be subject to any fees. Please request a cancellation email if you’re canceling over a phone call. Orders may be canceled by email or voicemail, but an order is not considered canceled until a cancellation confirmation email is sent. If you would like to cancel your order, please call us at (888) 920-4628 or email us at as quickly as possible with your concern. In all cases, refunds may take up to 2-3 business days to process. Please call us at (888) 920-4628 or email us at with any questions about this policy - we are happy to clarify.ĭue to the high shipping costs of most WillyGoat products, actual shipping costs incurred by WillyGoat may be deducted from your refund, regardless of the shipping amount the customer paid. It is important that you read and follow the Refund Policy if you would like to receive a refund. The Refund Policy below is only intended to communicate when and how a customer is entitled to a refund. WillyGoat is committed to providing fast and efficient service, but there may be instances when our customers would like to return or cancel their order or are eligible for a refund. WillyGoat Refund Policy: Our Commitment to Customer Service: Please see our FAQ and Shipping Policy for more information.There are many instances where the crates and pallets can be pulled apart by hand and unloaded as well, but a forklift is generally the quickest way to unload the product and is what trucking companies recommend to avoid possible detention charges (unloading that takes more than 3 hours).Commercial play systems generally benefit from having a forklift for unloading, which is typical in the industry.Unless a loading dock is readily available, this equipment ships via curbside delivery.Every order with complex shipping requirements receives shipping instructions.If a quick ship product is required to ship sooner, please let us know, though you may be required to pay extra for separate shipments. Products that are ordered from the same manufacturer will ship according to the longest lead time for those products.Shipments can take up to 10 days in transit.Ship dates are a best estimate and not guaranteed.Once the item has shipped, you will receive a tracking number and important instructions for unloading.Please check the "Ships In" lead time above for this particular product - many of our commercial play equipment items are made to order.Hardware and services are the customer's responsibility, recommended to be done by a local contractor.System price does not include any plumbing or electrical hardware and services (i.e.Freight is an estimate of these slides the exact freight quote will be quoted to you by our customer service.Custom colors available and can be viewed here.Polyethylene tubes made with the highest quality UV resistant resin.
UV Resistant High Tenacity Polypropylene Netting.Soft foam padding covers the metal pipes to protect riders.T6-6061 Schedule 80 Aircraft Grade Aluminum Structure.
0 kommentar(er)
